Q: If I get something in the mail from the credit bureaus, what should I do?
A: Send all correspondence you receive from the credit bureaus to us.
Q: What is your Refund policy.
A: We offer a 100% Money Back Guarantee. Case by case
Q: What is your Cancellation policy
A: You have 3 days to cancel after the day you signed up.
Q: Is this service legal?
A: Absolutely. We follow all federal and state laws.
Q: Where do I get my credit report?
A: You can get your report from a third party the link is below.
click here
They will include all information from the three major credit bureaus (Equifax, Experian, and TransUnion). Once received, you will send us a copy of these reports. You will also receive new, updated reports from each of the bureaus, along with the results of our disputes, approximately every 45 days.
Q: How do I send information to you?
A: Mail, bring it by, or fax it. You may also e-mail us your information, however, most of the correspondence you will receive will be in paper form.
Q: What about talking to creditors?
A: It is alright to talk with creditors, however, do not tell them that you are working with a credit restoration company. Keep in mind talking to the credit bureaus will affect the ability to successfully challenge any information in your credit file. Call us, and we will be glad to give you a more detailed explanation.
Did you know?
Too many credit inquiries can make getting credit more difficult. We can help!!
Q: Is it possible for a deleted item to be put back on my credit report?
A: Our object is to have information removed permanently from your credit history. Due to their failure to follow the law, the credit bureaus face a likely fine of up to $10,000 for putting deleted credit information back into your credit file.
Q: Should I send any information directly to the credit bureaus?
A: While you are in the program, we ask that you DO NOT send anything directly to the credit bureaus; nor do we want you to talk with them directly. This may counteract our efforts, and increase the time it takes for your credit score to improve.

